New Capability Empowers Enterprises and Software Providers to Remotely Interact with Mobile Apps via a Web Browser
BOSTON, MA – (June 5, 2013) – Apperian, Inc., the enterprise mobile application management (MAM) pioneer, today announced the release of its iOS App Remote Control capability as part of the company’s Enterprise Mobile Management platform. Apperian’s App Remote Control enhances any managed app, without requiring code changes or an SDK, by allowing it to be remotely controlled by mobile IT administrators, app developers or support personnel.
“We know that IT departments struggle to support mobile employees because they can’t see what’s happening on those devices, which causes major headaches for everyone,” said Carlos Montero-Luque, Apperian’s chief technology officer. “Apperian App Remote Control eliminates this pain point because those that are authorized can remotely interact with an app as if they were physically holding the device. This benefits those workers who are not always in the office, but need help troubleshooting an issue quickly, or for mobile app developers who want to see user issues first-hand or check a new app version and make sure bugs are fixed.”
“Enterprise and end users continue to embrace mobility, which enables corporate teams to be more productive than ever, anytime and anywhere,” said Chris Hazelton, Research Director, Mobile & Wireless at 451 Research. “The key ingredients for making these devices productive are the mobile applications companies push to these devices. To ensure that these workers remain productive, regardless of where they are, providing remote interaction and troubleshooting company apps, while leaving personal apps untouched, will be key capabilities that IT needs.”
Apperian’s iOS App Remote Control capability provides a seamless way for developers, support teams or IT individuals to troubleshoot any issue from afar with just a web browser. User’s privacy is maintained by alerting them to when an app is being controlled and allowing them to disconnect at any time. Additionally, only apps that have the App Remote Control policy applied to them may be controlled remotely by authorized staff. Authorized individuals using Apperian App Remote Control only have access to the company apps, and not to employees’ personal apps or data.
To see Remote App Control Policy in action, please check out our video: http://bit.ly/AppRemoteControl. For more details, please visit www.apperian.com or join us for an informative webinar on June 7th: http://go.apperian.com/ApperianAppRemoteSupportWebinar.html.
Apperian is the industry pioneer for mobile application management and helps mobile enterprises deploy apps to their employees. The company’s cloud-based platform offers a branded enterprise app catalog to users while providing a comprehensive management backend that helps IT professionals manage the full lifecycle of mobile apps and content. With a seamless user experience, Apperian protects and manages what matters most – the business apps and data – while driving the highest possible levels of app adoption. Leading enterprises are tapping Apperian to help them with enterprise mobility to get critical mobile apps in the hands of employees, contract workers and franchisees. The company has received numerous industry recognitions and was recently named one of the ‘Top Places to Work’ by the Boston Globe and one of the ‘Top Private Companies’ by AlwaysOn and OnMobile. Apperian was founded in 2009 and is headquartered in Boston with teams throughout the U.S., Europe, and Asia. For more information please visit www.apperian.com or follow the company on Twitter at @Apperian.Back to all News